Got questions?

We’re honored that families trust Lantern with their life insurance needs. Lantern is part of Sammons® Financial Group, a collection of companies dedicated to helping financially protect families, with roots dating back to 1886. That’s a long history, and a lot of protection for families right when they need it most.

Yes. Lantern works with some of the industry’s most respected reinsurance companies.

We sure think so. Lantern's application process is entirely online. Seriously, 100%. Many companies offer an indicative quote online but then refer applicants to an agent in order to finish the application process. Other online life insurance companies may still require a medical exam for certain coverage amounts or applicants. With Lantern, everyone applies completely online and most applicants get an instant decision. Some applications are reviewed by a human, but the application process itself is all online.

Nope. When you've reached the end of your term, your coverage will simply expire.

Term life insurance is the simplest and most affordable type of life insurance protection. Should you pass away while your policy is in effect, it can help provide some financial protection to your beneficiaries, like your spouse or kids. Because it does not build a cash value, it is often the least expensive type of life insurance.

Your claim will be administered and paid by Lantern Insurance Company. To file a claim, you can contact us at 800-835-8803, M-F 8am-5pm CT, to speak with one of our Customer Care Advisors. They’ll guide you through the next steps in order to submit your claim.

Your policy will be issued by either Lantern Insurance Company or Bestow Life Insurance Company, depending on which carrier is licensed in your state.

We offer 10, 15, 20, 25, and 30 year term policies.

Bestow sold Bestow Life Insurance Company to Sammons® Financial Group, who renamed it Lantern Insurance Company. While the name change is being approved by each state's regulatory board, policies may be issued by either Lantern Insurance Company or Bestow Life Insurance Company, depending on which carrier is licensed in your state. This doesn’t change existing policy contracts in any way. For more information, click here.

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Lantern’s 100% online application is a simple questionnaire that's divided into three main sections:

• Basic identifying information
• Health and medical history
• Lifestyle information

Term life insurance in 10, 15, 20, 25, or 30 year terms, with coverage amount from $100K to $1.5 Million. Policies are issued by Lantern Insurance Company.

Anyone between the ages of 18 and 60 may apply for coverage.

If you believe you’re experiencing technical issues, incidents, or a system failure, please call our customer support team at 1-800-835-8803, M-F 8am-5pm CT, or email team@lanterninsurance.com.

Through questions about lifestyle and health, identity verification, and pulling available data about the individual applying such as prescription and credit history, driving records, and prior attempts at insurance, Lantern can underwrite most policies as effectively as with a medical exam.

If you’re between the ages of 18 and 60, have never had a felony, and have people who might be financially impacted if you were to pass away, then we think you should apply. It takes only minutes.

To start a quote, simply click here. We’ve created a simple, online quote tool where you can get started. Enter your gender, birthdate, height, weight, and state of residence, to receive an estimate. If you like what you see, you can continue to apply.

Applicants answer questions about their lifestyle and health through our simple online application. Lantern’s in-house underwriting platform instantly processes that data through our encrypted channels in a method called accelerated underwriting. This intelligent framework enables us to fully assess the risk of each applicant individually, without a medical exam, and many applicants get an underwriting decision instantly.

Each policy has a 30-day free look period. This means that you are eligible for a full refund if you cancel within the first 30 days after purchasing. If you ever can’t afford to make a premium payment, your coverage will continue through a “grace period” (60 days) from the date of your last payment. As long as your premium is paid during the grace period, coverage remains uninterrupted. If death occurs while the policy is in the "grace period", any unpaid premiums are deducted from the death benefit.

Death as the result of COVID-19 is not excluded from coverage under the Policy.

We’re able to offer coverage to U.S. citizens or green card holders at this time (excluding New York, Maine, and Puerto Rico residents).

Congrats on making big life moves! While the need for life insurance depends on individual factors, having a partner financially dependent on you is a good reason to apply. Term life can be an affordable way to get some financial protection for a set period of time (like 10 years while you start building your life, or 30 years while you’re responsible for a mortgage, for example).

Congrats on your growing family! While the need for life insurance depends on individual factors, having kids who are financially dependent on you is a good reason to apply. Term life can be an affordable way to get some financial protection for a set period of time (like 20 years to last while your kids are growing up, for example).

As with all financial decisions, there’s no right or wrong answer — it depends on your unique situation. The cost to buy life insurance tends to increase the longer you wait. So, generally speaking, the younger and healthier you are when you apply, the lower your price is likely to be. If you’re approved with Lantern and buy a policy, the rate you pay is then locked in for the life of the policy. As long as that policy is kept active, the price won’t go up.

Do you have a spouse, children, or aging parents? If someone depends on your income or your contributions to live, then you may need life insurance. Even if you’re not the breadwinner in your household, your family likely depends on you in other ways. For example, a stay-at-home mom is responsible for a lot of the household responsibilities, so consider the amount it would take to fulfill all of those same responsibilities. For breadwinners who may already have life insurance provided through your employer, an individual life insurance policy can provide extra protection that won't disappear if you change jobs.

Unfortunately, we are not able to offer coverage for replacement of an existing policy in the following states: Florida, Georgia, Indiana, Kansas, Michigan, Nevada, Oklahoma, and Wyoming.

You may need life insurance as soon as someone relies on you financially. Really. It’s a good idea to start shopping during major life events like getting married, having a child, buying a home, starting a business, even becoming widowed, separated, or divorced. But you don’t have to wait for a life event of course. With Lantern, you can apply for coverage whenever is most convenient for you so you’re covered even before a life event occurs.

Term life insurance is life insurance that lasts for a specific period of time (that’s the term). Lantern offers terms from 10 to 30 years, in 5-year increments. You make a monthly payment (Lantern’s rates start around $11/mo.), and if you pass away while the policy is active, your chosen beneficiary (like your spouse, for example) receives your total coverage amount, usually tax-free.

At the end of a policy’s term, the policy simply expires.

It depends on the severity of the health issue. Generally, if you haven’t tested positive for a serious medical condition or been medically diagnosed/treated, then you may be eligible to get life insurance with Lantern.

While any life insurance is better than none, there are two issues with only having insurance through an employer: If you lose your job or your employer closes its doors you may not be able to take the policy with you. And if you have the option to continue coverage after your job ends, the premium will most likely be much higher. Your employer based insurance is usually only 1-2 times your salary which may not be adequate for your family’s financial needs.

There is nothing wrong with having life insurance with two (or more) companies. The amount of life insurance needed by each person is different, and sometimes it takes more than one policy to meet the coverage needs.

This is a tough question to answer since it’s personal. You want to give your loved ones enough coverage for a soft landing should you pass away. You should consider your current financial situation (debt, mortgage, income) and then imagine how much your loved ones need for the next few years. To dive a bit deeper, we encourage you to check out our simple coverage calculator.

Term life insurance is cheaper than whole life insurance. It provides coverage for a specific length of time (this is called a “term”) at a level premium (meaning the price doesn’t change) throughout the life of the policy. Whole life insurance covers you for life as long as you pay the premium, and includes a cash value component. Because the death benefit is guaranteed for your life, whole life is more expensive than term insurance.

Yes. Term life insurance expires at the end of the time period covered (as long as premiums are paid). For example, a 20-year term will expire 20 years from the issue date.

Your policy expires at the end of its term. If you buy a 10-year policy at the age of 53, then you would have coverage until age 63, assuming all your premiums were paid on time.

It is against the law to buy life insurance on someone else without their knowledge. At Lantern, the policy owner and the insured must be the same person at the time of purchase. However, after purchasing, a Customer Care Advisor can assist you in changing the owner of the policy.

Your payment information is encrypted and stored securely with Stripe, our payment processor who is leading the industry in electronic payments and security. Lantern doesn’t store your credit card information but rather utilizes a Token, a piece of computer code in layman’s terms, to securely process your payment through Stripe.

It would be wise to share with your beneficiaries that you have purchased life insurance through Lantern and named them beneficiary of your term life insurance. Upon your passing, during your term policy coverage, your beneficiary should report your passing to us.

As a life insurance policyholder, you’ll choose beneficiaries. A beneficiary is the person (or people) who will receive the death benefit payment in the event of the insured’s death. You can have up to 8 primary beneficiaries and 2 secondary (contingent) beneficiaries. The secondary beneficiaries are given the death benefit if none of the primary beneficiaries are alive. Currently, beneficiary(s) must be family, spouse, domestic partner, child, or someone with insurable interest.

Lantern understands that life happens sometimes and missing a payment shouldn’t be a big deal. That is why Lantern will allow you to make up that payment up to 60 days past the billing date. If you are unable to make the payment and 60 days pass, unfortunately, your policy will be cancelled for nonpayment. Don’t worry. We’ll mail you a reminder just in case. You can always come back and apply to reinstate your policy.

If you happen to miss a payment, your policy status will enter a 60-day grace period, during which time you'll need to pay your past-due premium(s) to keep your coverage in effect. On the 61st day your coverage will be terminated. Fortunately, our automatic billing will keep your payments up to date (so long as we have current billing information), so you can rest assured that your coverage is in effect.

Most states have adopted a law known as the Uniform Simultaneous Death Act. Under this Act, if there’s no clear evidence of who died first — you or your beneficiary — then your life insurance policy is distributed as though you survived the beneficiary, and the life insurance proceeds (death benefit) would go to your contingent beneficiaries. The claims department at the appropriate insurance company will review applicable evidence to determine whom beneficial interest shall pass to.

If you decide to cancel your policy within the first 30 days after buying your policy, your coverage will end immediately and you will receive a full refund of your first month’s premium. If you cancel at any time after the first 30 days, your policy will end at the conclusion of the current monthly billing cycle. The cancellation will put the policy in what's called a "cancellation pending status," and the policy will terminate at the next billing due date.

If you decide to cancel your policy, give us a call at 1-800-835-8803, M-F 8am-5pm CT, and a Customer Care Advisor will walk you through the process in detail. This may not apply in some states.

The most likely reason that your account was locked out is that you’ve entered an incorrect password five times. If this happens, just give us a call at 1-800-835-8803, M-F 8am-5pm CT and one of our Customer Care Advisors will be happy to help you reset it.

Give our Customer Care Advisors a call at 1-800-835-8803, M-F 8am-5pm CT, and we can get the process started.

Forgetting your password is the worst! But we’ve got you covered. Simply click the “forgot password?” link at the bottom of the login page or call 1-800-835-8803, M-F 8am-5pm CT, and we’ll be happy to help you reset your password. You’ll be emailed a link by which you can reset and create a new password.

We are so sorry for your loss. Please call 1-800-835-8803 and leave a detailed voicemail or email us at team@lanterninsurance.com and a Customer Care Advisor will get back to you as quickly as possible. You can also begin the online claim form here.

Details should include: Policy holder's name, date of death, current address, beneficiary name, and an email and phone number where you can be reached.

Once your death is reported to our customer care specialists, the beneficiary will be mailed a claim packet including a detailed list of requirements and forms to be returned. Information regarding payment of the claim is included in this packet.

It’s important to revisit your coverage needs at major life changes like marriage, kids, moving, job changes, income changes, new home, and others. We recommend reviewing your coverage at least once a year. We’ll send you an occasional reminder just in case.

A death certificate can be obtained by contacting the Office of Vital Records in the state that your loved one passed away. States may have different requirements and fees associated with obtaining a death certificate.

To file a claim, you can contact us at 1-800-835-8803, M-F 8am-5pm CT, to speak with one of our Customer Care Advisors. They’ll guide you through the next steps in order to process your claim as quickly as possible.

To sign-in to your Lantern dashboard, simply go to app.lanterninsurance.com/customer and enter the username and password that you created during the application process.

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To view your billing information including payment method, and transaction history simply login to the Lantern Member Portal, and click on “Billing” on the left side navigation. To make any changes to your billing information, please call us at 1-800-835-8803, M-F 8am-5pm CT.

To log out of your Lantern Member Portal, click your name in the top right-hand corner and press the “log out” button.

You can edit your credit card information through the customer portal. Log in and click “Billing” on the left-hand navigation bar. You will be taken to the billing screen which will display the payment schedule and your current payment method. If you click the “Edit” button beneath your current payment method, you will be able to change your credit card information. Simple as that!

If you are updating your payment information due to a missed payment, please contact us at team@lanterninsurance.com or 1-800-835-8803, M-F 8am-5pm CT, once your credit card is updated to let us know we can charge your new card for the missed payment.

You can update personal information like your address or phone number at anytime from your customer portal. Simply log in to your account and click on "manage account." If you still need help, our friendly Customer Care Advisors are available M-F 8am-5pm CT by calling 1-800-835-8803.

While we would be sad to see you go, we get that sometimes it just doesn’t work out. You can cancel your policy at any time. If you need to do this, just call us at 1-800-835-8803, M-F 8am-5pm CT, and we’ll be happy to assist you. And don’t worry, we won’t guilt trip you to stay… you do you!

All of your policy information including beneficiaries, billing, and contact information is accessible in your Lantern Member Portal. Login using your username (your email address) and password that you set up in your application.

Your beneficiary does not have to live in the United States. Just make sure to finish as much of the beneficiary details as possible and make your beneficiary aware that Lantern should be contacted in the event that you pass away.

You are eligible for a full refund if you cancel within the first 30 days. After the 30-day mark you do not receive a refund but future payments are cancelled and there are no termination or early-cancellation fees.

Nope! The amount you agree to when you purchase is the amount you will pay as long as that policy is active. If your policy expires and/or you apply for a new policy, you may see a new price at that time.

Nope. Lantern follows the Fair Credit Reporting Act and requests a soft credit inquiry, which will not impact your credit score.

Not sure why Lantern was unable to confirm your information? You can request a consumer report at www.consumerdisclosure.com or by telephone at (800) 456-6004. Upon review of your report, you may dispute any information you find to be inaccurate.

Unfortunately, we can’t continue with every application received at Lantern. In some cases, we are not able to offer coverage. Your application may not have been approved because of your health, lifestyle or credit history. If your application was denied as a result of one of our data vendors, then you should have received an email with the reason and instructions on how you can follow up.

We have a way of calculating the amount of coverage you can have based on occupation, income, replacement or existing coverage amounts. So for now it seems as though you have enough coverage, but if your circumstances change, you can always try again at a later date. If you have any other questions, call us at 1-800-835-8803, M-F 8am-5pm CT.

Term life insurance policies offered by Lantern are available for ages 18-60. If you are more than 60 years old, you are not eligible to get coverage through Lantern at this time. However, we’re constantly working on expanding insurability, so if you don’t qualify for a policy offered by Lantern right now, check back with us again in the future.

Insurance companies take a look at an applicant’s “build”, meaning height and weight, in conjunction with BMI (body mass index), to assess a person’s risk. Unfortunately, because of your build we are not able to offer coverage. If you have any other questions, call us at 1-800-835-8803, M-F 8am-5pm CT.

Insurance rates are determined by a variety of factors including an individual’s health risks and family history. We use your gender to customize the questions we ask you in order to evaluate these factors. We encourage you to complete the application using the gender you identify as today.

We understand your concern about providing your social security number. Your social security number is used to verify your identity, to help prevent fraud, and is required by every life insurance company in the underwriting process. We take data protection very seriously and use the latest encryption technology to safeguard your personal information.

Signing the disclosure forms unlocks the beauty of algorithmic underwriting. It allows us to find the appropriate information from our data sources (identity verification, prescription history databases, motor vehicle reports, and financial data) to give you an instant decision without you having to get a medical exam.

Sometimes the underwriting process reveals information that affects your pricing. Let’s say you’re filling out our application and state that you don’t use tobacco, but our behind-the-scenes database search finds a record for a drug (like Chantix®) that suggests you are or were a tobacco smoker — your monthly rate will increase.

Because of the nature of our underwriting process (i.e. no medical exam), we rely on data from our technology partners for risk factors in addition to any information you provide in our online form. If your prescription history indicates that you have a medical condition, you may be considered a higher risk to insure, which means you’ll likely have a higher monthly rate.In these situations, sometimes applicants can get a lower monthly rate through the traditional means of buying a life insurance policy (i.e. a medical exam and lab tests) to get a holistic view of your health and medical history. We’re constantly working on improving and expanding insurability to better serve all of our customers. Feel free to contact us if you have any questions about your rate results, and we can take a closer look.

Lantern is available in 48 states. You won't be able to apply if you live in New York, Maine, or Puerto Rico.

Your life insurance begins as soon as you are approved and your first payment is collected. Then continues for as long as you make regular payments, cancel, or complete the length of your policy term.

Algorithmic underwriting is a fast and inexpensive approach to understanding what type of risk the insurance company will assign to you (super healthy, above average, average, or below average). Instead of an actual person, called an underwriter, reviewing your application and maybe medical lab results, a rules-driven decision engine (the “algorithm”) reads your application answers together with available outside data to assign what type of risk you are. Pretty cool, if you ask us.

Please apply using the gender you identify as today.

The products that Lantern offers rely on data vendors (identify verification, prescription history databases, motor vehicle reports and financial data) to make a decision about how risky you would be as a policyholder (super healthy, above average, average, or below average). This risk assignment then determines your price.

The data vendors that products offered by Lantern work with adhere to and are compliant with regulations that make sure your data is used securely and responsibly (FCRA, HIPAA, MIB). During your application process, you will be presented disclosure notices that ask for your consent before any data is ordered. We encourage you to read these notices and reach out to our Customer Care Advisors at 1-800-835-8803, M-F 8am-5pm CT, if you have any questions.

We worked with our insurance partners, designers, and engineers to design as delightful of an application process as an application for life insurance could be. The application begins by checking if you are a real person (no robots), followed by questions about your health and lifestyle. We make sure your information is protected with encryption, and we do not sell your personal information to third parties. Once we have enough information, if approved, we recommend a coverage amount and monthly price that makes the most sense for you.

Once you have submitted your application, we will be hard at work processing that information through our underwriting machine to give you an instant decision! Because of that, you won’t be able to edit your answers.

The internet is a finicky thing sometimes! We are sorry for the added complication, but don’t fret! Call us at 1-800-835-8803, M-F 8am-5pm CT, or email us at team@lanterninsurance.com, and a Customer Care Advisor will either confirm it was processed or help you complete your application.

Not with Lantern. Traditionally, a medical exam helps underwriters gather information to make eligibility decisions about applicants. Instead of requiring a medical exam, Lantern checks your health with datasets and predictive models, which can save you lots of time.

Yes! Even if Lantern isn’t a good fit for you, there are other companies, carriers, and services that could help you find the coverage you’re looking for. An insurance agent can help you explore your options, as well.

Please talk to our Customer Care Advisors at 1-800-835-8803, M-F 8am-5pm CT. We will work with you to correct mistakes and walk you through your options.

As fast as 5 minutes! We’ve worked hard to make the application process quick and seamless so apply today.

Currently, we offer payment by credit card and ACH. Payments will be automatically drafted every scheduled payment day until the term is done (unless the policy is canceled, or should you pass away during your term). Your recurring payment date will be the same date as the original date of purchase. Premiums for policies purchased on the 31st of a month will be due on the final day of each month.

Of course! We have Customer Care Advisors available to assist you with any questions or concerns that you may have. Give us a call at 1-800-835-8803, M-F 8am-5pm CT.